Yes, that fateful day is upon us, the Samsung Fascinate has made its debut on Verizon’s online store pages, and it’s arrived with a quite unusual (for a top tier handset) sweetener. When buying one Fascinate, you’re given the option to obtain a second one for free. Well, the hardware would be free, you’d need two-year commitments on both phones with a minimum monthly data plan of $29.99 a piece, but it’s still the nicest thing Verizon’s done for us since it started throwing out free Pixi Pluses with purchases of Palm’s webOS handsets. You should also bear in mind your initial outlay here is a quite lofty $400, with two separate $100 mail-in rebates bringing the cost down. So it’s free in pecuniary terms, but probably not free of headaches.

[Thanks, Mike]

Verizon sweetens Samsung Fascinate deal with Buy One Get One Free offer originally appeared on Engadget on Wed, 08 Sep 2010 02:31:00 EDT. Please see our terms for use of feeds.

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The news was unveiled at a 3,000-strong Salesforce conference in London today. Below we have an exclusive interview with Loic Le Meur of Seesmic and Marc Benioff, CEO of Salesforce.

Once you see Seesmic working with Salesforce’s Chatter it make perfect sense. Suddenly you can be having internal and external conversations at once.

It’s clear this is part of a long term strategic partnership between the two companies, and the rapport between the two CEOs is evident. While Seesmic has made a virtue of its ability to develop strong social clients on Adobe Air, Android, BlackBerry, Windows and (via Silverlight) Mac, Salesforce is clearly gunning for the space opened up by ‘enterprise social’ services like Yammer. We’re seeing the first integration of the realtime web and the enterprise, and there is plenty more to come.

At an interview in London, Seesmic’s Loic Le Meur told me “It’s not enough to have these two worlds silo’d any more… What we bring is the connection to the outside world without making it scary. With chatter you can directly send someone on the social web [via Seesmic] directly into the enterprise.”

For Marc Benioff, Salesforce CEO, it’s all about the movement to what he calls Cloud 2: mobile, social, realtime.

Indeed, he wrote a TechCrunch guest post this year, “The Facebook Imperative”, where he said “New realtime cloud applications, platforms, and infrastructure offer the path to redefine the future of collaboration.”

So how will the integration work?

Here’s an example: A Salesforce user on Seesmic will be able to push, for instance, a Tweet onto the Chatter wall of someone inside a company. That could mean pushing it to a sales rep or a social media response team. You name it. The upshot is a great ability to respond, in realtime, to social conversations around brands or products.

That could mean much better customer service – or more some interesting sales pitches, depending on which side of the fence you are on. But suddenly, instead of needing to physically cut and paste a reference to a Tweet or a Facebook Group or whatever, people who monitor social media can bring that data directly into the enterprise and work out a response. It’s going to make a lot of social media community managers pretty happy – at least the ones who use Salesforce (for now).

When companies need to respond to customer complaints on social media, they need to see context in terms of the prior conversation, internal company feedback etc – this Salesforce Chatter/Seesmic integration effectively makes the whole process a lot easier. It’s like the Missing Link between the enterprise and the realtime social web just got invented.

And by moving first on this plane, Seesmic is in a prime position to open up a completely new front against its competitors, like Tweetdeck, which remain locked in the social web and not at all integrated into enterpise systems.

Seesmic’s integration with Chatter has been made possible by its switch to the Miscrosoft Silverlight platform which allows for plugins. Adobe Air does not afford this, so, on the face of it, competitors could well struggle to create the same kind of ecosystem around their core product.

Much of this is discussed in our exclusive video interview with Benioff and Le Meur below.

Chatter Mobile apps for BlackBerry, iPad, iPhone and the new iPod touch will be available in late 2010, with Android support coming in the first half of 2011.

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Chatter’s simple, Facebook-like interface accomplishes the goal of most enterprise 2.0 platforms: making enterprise technologies as accessible as consumer technologies. According to Kraig Swensrud, Senior Vice President of Product Marketing at Salesforce.com, Chatter is its most successful product launch yet. The product, which came out of beta in June, is now in use by 20,000 companies. Many are Salesforce.com CRM customers, but many new customers are also picking up Chatter and using it independently of the company’s flagship product. Some companies, like Nokia are even deploying Chatter enterprise wide.

Saleforce.com’s mobile CRM app has also been successful, with over 250,000 downloads from the Apple App Store and over 100,000 from the BlackBerry App World.

Salesforce.com is aggressively targeting enterprise mobility and social networking as several competitors are eying the same space. Yammer recently announced it will expand beyond microblogging into general enterprise social networking and RhoLogic recently released a mobile SugarCRM client. Expect to see this space heating up more in coming months as mobility continues to mainstream.

See our coverage of Chatter from June for more information the service.

Discuss

Continue reading WeTab tablet spotted running MeeGo at IFA

WeTab tablet spotted running MeeGo at IFA originally appeared on Engadget on Mon, 06 Sep 2010 02:52:00 EDT. Please see our terms for use of feeds.

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“Catfish” is a movie about Nev Shulman, a 24-year- old New York photographer and his relationship with Abby Pierce, an eight-year-old girl and her 19-year-old sister Megan whom he meets on Facebook in 2007. I’m sure all of you can see this coming, but Megan isn’t who she claims to be. Nev and Ariel Schulman, Henry Joost and the viewer get taken for a wild and well documented ride, especially for the last 40 minutes of the movie.

In summary Megan and a bunch of other Facebook identities are characters invented by artist Angela Wesselman’s imagination, as Wesselman is trapped in Michigan taking care of two disabled children and has no outlets for creative expression other than her paintings — which she ships to Nev Schulman under the guise of them being her (real) daughter Abby’s — and her elaborate storytelling on Facebook. “Scam is not the word,” say the filmmakers regarding Wesselman’s bait and switch.

Plot twists aside, the film uses the social network and other tropes unique to the Internet age such as Google Maps, “sexting” and Photoshop in order to give a richer view of the narrative, as Nev and Angela/Megan’s digital courtship drags on for 8 months of phone calls, MP3 exchanges and even Facebook wall “infighting” among the various imaginary members of the Pierce family. At some point Nev sends Megan an IRL post card, and remarks how odd the act of sending snail mail is.

What’s the most interesting about the film is that Wesselman is like a totally new kind of artist, creating a entire world for Nev through multiple fabricated online identities. When asked during a screening last week why he, as a self-proclaimed part of the “Google Generation” never bothered to Google search Abby Pierce or Angela Wasselman or Megan Faccio, Nev Shulman said he did and came up with nothing, not pushing it any further because wanted to believe. “There are plenty of people with no Google presence,” says Shulman. Heh

This ambiguity surrounding “Catfish” (including its bloody Catfish logo) has lead it to be the subject of many attacks most notably from Movieline in their post “Does Sundance Sensation Catfish Have A Truth Problem?” which asserts that the Schulmans and Joost knew that Megan wasn’t who she said she was right from the beginning. As counter to this filmaker Ariel Schulman revealed that the movie is not being marketed as a documentary because the “D-word” turns off younger viewers to whom he thinks the film would be most beneficial as a cautionary tale.

While some scenes from the movie tend to reinforce the “they knew the entire time” hypothesis (as does Nev’s shit-eating grin throughout) the “whether or not any of the boys suspected it” issue is complicated and best left to the individual viewer.

What should remain with you after seeing Catfish is how convincing the Facebook soap opera Wasselman pulled off could be to someone yearning for a human connection, and also as a side note, that model Aimee Gonzales’ boyfriend, whose images Wesselman used to pull off the ruse, chided her shortly after hearing about her inadvertent role in the film, “See I told you you shouldn’t have put all those pictures online.”

Catfish hits theatres September 17th, one month before the more glamorous Social Network. Both Wasselman and Schulman are still friends on Facebook.

These protective measures don’t go very far, according to the New York Times, because hackers can get ahold of passwords with software that remotely tracks keystrokes, or by tricking users into typing them in. The story touches on a range of issues around the problem, but neglects to mention the obvious: the march toward a centralized login for multiple sites.

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A universal login could solve a lot of the issues around password security, from keylogging to the problem of users having their passwords discovered after writing them down.

It would also solve the problem of password-overload. Managing logins for all the Web sites that require registration is a pain, and any frequent Web user who says differently is either lying or has a photographic memory. Browsers have taken some of the pain away by remembering passwords for us, but clear your browser’s history and suddenly you have to answer secret questions and email your username to yourself for umpteen different sites.

A handy chart to help you create secure passwords, from Microsoft.

One or more options for a universal login is inevitable and progress is well underway. More and more sites are supporting the easy-to-use Facebook Connect, which lets users register for a site with their Facebook profile instead of creating a site-specific username and password. As of last year, there were more than nine million websites using OpenID, the openly-developed standard that users can use to log in across multiple sites.

Standards like OpenID carry their own security problems (and other problems – see The Troubles With OpenID 2.0), the obvious being that a successful hacker can gain access to all the sites and services you use at once. But the convenience of a universal login is irresistible, especially for the myriad sites where there’s no danger if your password is hacked, such as news sites. Users who try it won’t want to go back – which is why it’s important to talk about the security issues around these new protocols for users and the sites that implement them.

How do you manage your logins?

Discuss

Now that the Nintendo 3DS is announced using a parallax barrier display, we bet that many of you were hoping to see a 10-inch 3D tablet or laptop with a similar glasses-less display. Hell, we were… until we actually saw Sharp’s prototype 10.2-inch parallax barrier display here at IFA in Berlin. Unfortunately, the panel at this larger size suffers from some very serious vertical shadows (check the video) unless you’re right in the sweet spot and alligned with the barrier’s precision slits at a distance of about 20 inches. Even then, it’s very hard to maintain your position, and the 3D effect isn’t all that dazzling. Fortunately, this 3D (640 x 768) panel also functions in 2D (1280 x 728) mode. Guess a 3D tablet that requires glasses isn’t so crazy after all. Wait, yes it is.

Sharp’s 10.2-inch parallax barrier display makes us love our 3D glasses (video) originally appeared on Engadget on Sat, 04 Sep 2010 01:54:00 EDT. Please see our terms for use of feeds.

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Ressi’s description of the incident is below, and he has sent this to Virgin, he tells me. I’ve reached out to Virgin America for their position.

I can’t help but note the similarities with Jet Blue flight attendant Steven Slater, who has now been rewarded for his behavior with a reality tv show. The worse the flight attendant, the better the chance for fame and glory, I guess.

You posted something nice about Virgin America a little over a week ago. I actually agreed until I was briefly and wrongly arrested as a result of a stressed out flight attendant today.

I am horrified by the incident on VX22 today, after flying over 70,000 miles with the company. Here are the details.

I was on flight VX22 in seat 2B, First Class, under the name Adeodato Gregory Ressi di Cervia. My company, the Founder Institute, is enrolling hundreds of entrepreneurs from eight cities into the incubator, so I was working before taking off. I shut everything down when the cabin door was shut, and started working again when the Internet was turned on at 10,000 feet, reviewing founder applications.

The first class steward, the “ITL,” served some food, but otherwise ignored passengers. There was a young stewardess in the back of the plane that brought me two ginger ails, some nuts, and Pringles. It was strange that the steward ignored passengers, focusing his attention on a baby in the font row, but I didn’t really notice much, since I was busy.

As we started to descend, the captain came on and asked everyone to shut down computers and electronic devices. The ITL walked down the isle immediately following the captain’s announcement and tapped my computer to indicate that I should shut off my computer. I looked up, nodded and indicated that I needed a second to finish an email, and he walked past me into coach.

By the time he returned, approximately 60 to 90 seconds later, I had finished the email at exactly 5:33 PM EST (according to email records), and I was closing the laptop lid. He stood above me, and the ITL said in a loud voice, “I told you to close the computer. You need to listen to me. You need to obey my orders. I am in charge. I told you to close the computer. You need to listen. I am in charge. Not you.” This went on for a while. It was awkward, uncalled for and embarrassing.

Meanwhile, I was holding the closed computer up off the tray table for everyone to see, as it was being shut down even before he walked over. He then said, “I can contact the authorities and have you arrested.” I responded, “I have done nothing wrong. Go ahead, if you like, I have done nothing wrong.”

Now, a few minutes after the original announcement by the captain, the ITL walks up to the bulkhead phone, and I presume he calls the captain. The captain then makes an announcement that everyone should have their devices off or “the authorities will be contacted and meet us upon landing.” My device was already off for a few minutes at this point, and I ask for the ITL’s name, who now completely ignores me.

As we continue to descend, I had a bag on the floor in First Class, which I know is not allowed on Virgin America First Class because I have flown over 70,000 miles on the airline. So, I ask the ITL to put the bag up, and he responds, “get up, and put it away yourself.”

I get up, and then the ITL starts yelling at me again for standing up when the plane is below 10,000 feet. I toss the bag into the overhead, leaving it open, sit down quickly and he calls the captain again using the bulkhead phone. He then comes over to shut the overhead compartment. At this point, we did not speak again during the flight.

We land at 5:49 PM, 16 minutes after I closed my computer down. We taxi to the gate, and there was a 15 minute delay while the authorities were called. Two NYC police men escorted me off the plane. Passengers are delayed even further as the police interrogated me in front of the exit door. Once I start moving up the platform, escorted by two police men, and the passengers are finally let out. Three First Class and Main Cabin Select passengers agree to be witnesses on my behalf to the police, taking more of their valuable time to say that I did nothing wrong.

Meanwhile, I was detained for an hour at the gate by police, who eventually let me go, jokingly referring to this as an “argument over a cell phone” to the TSA. Meanwhile, the Virgin America captain lectured me twice on the importance of turning your computer off, without even listening to my side of the story. The ITL told the police a story that I had been disruptive at other points in the flight, and the police said that the Virgin America flight team were now defending each other. The police also clearly indicated that they thought the ITL was not telling the truth. The police and the TSA had no charges.

You can get the police report for the names of two supportive First Class customers.

I am extremely disturbed by this incident in First Class on Virgin America. I request that Virgin America (1) terminate the ITL in question and (2) refund my money for the whole trip, allowing me to purchase alternative travel home. I do not want to wind up with this ITL on my flight again, as I have recognized him from my 70,000+ hours of flight with the airline.

I a law abiding citizen that has never gotten more than a mild speeding ticket, and I fly over 250,000 miles per year. I never raised my voice. I never cursed. I followed the captain’s instructions. Yet, I was removed from a Virgin America by police for doing absolutely nothing wrong.

Thank you.

Adeo Ressi

James Governor of RedMonk wrote a post that provides several good reasons why Java is really doing quite well.

Elance shows the current demand for people with Google App Engine skills is greater than those knowledgeable about Amazon Web Services. Audrey Watters of ReadWriteCloud saw the news and posted on the topic of IT Jobs as the question for our weekly poll.

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The reason why Google App Engine is doing so well? It’s all about the enterprise. VMware’s Spring Platform is based upon SpringSource, which has become the dominant platform for launching Java-based apps. It now integrates with Google App Engine, a primary reason for the growing success of the platform.

Governor makes some points that are worth noting:

NoSQL is one of the hottest trends in tech right now. Many of the technologies built on the platform are written in Java. It was born on the Web but will eventually move to the enterprise.

MapReduce? It’s what Google and Yahoo! use to get fast responses over large data sets. It is built on Java. Hadoop is based on MapReduce. It has its own ecosystem developing around the technology.

And then there’s this from Governor:

Of course we’re also seeing innovation from the new hotness – thus Erlang underpins CouchDB and RIAK. But Java is certainly core to the innovation. Lets look at RabbitMQ for example – which though written in Erlang was acquired by SpringSource as a messaging engine to underpin a Java-based programming model.

Governor goes on to provide a number of other examples to make his point.

And we have to agree. Java is not dead. it still has plenty of room for innovation.

Discuss

In what amounts to yet another co-branding marketing kerfuffle, Philips and O’Neill have teamed up on a foursome of so-called durable headphones. The Stretch headphones (pictured) are the toughest of the bunch, constructed from an ultra-durable, temperature-resistant, and awesome-sounding material called TR 55LX that boasts a surface hardness six times greater than the polycarbonate stuff found in most headphones. The Snug series boasts “bold graphics” and can fold flat, while the in-ear Covert buds brings an iPhone controller. Last, and apparently least, is the “stylish” Specked with tangle free cord. Amazing. All are said to have been tested by the “toughest O’Neill team riders.” As proof, O’Neill is trotting out Jeremy Jones, Mark Mathews, and Ane Enderud to promote its new gear, presumably because they want to and not because they are contractually obligated under the terms of their respective high-paying sponsorships. Needless to say, these headphones aren’t for you if you don’t know who these people are or you lack the fragile hipster ego required to wear them. No prices were announced, but you can expect them to match the “premium” description when these arrive for retail in Europe and the US sometime this month.

We did give Stretch a go for a quickie ears-on, and honestly, while the cloth cord was a nice touch and they do seem to be super rugged, we’d prefer that the team paid a bit more attention to the sound quality than the finish.

Continue reading Philips and O’Neill launch durable headphones — shaka bra!

Philips and O’Neill launch durable headphones — shaka bra! originally appeared on Engadget on Thu, 02 Sep 2010 02:30:00 EDT. Please see our terms for use of feeds.

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